Conversational User Interface (UI) Design

 

Have you ever imagined your mobile app or website being able to talk to your users, just like you or your staff are able to talk to your customers? Are visitors to your app or website users dropping off quickly due to time taken to load pages, confusing or highly loaded navigation or unappealing design.

A voice or text-based chatbot can help your users or customers to talk to them. They can replicate a specific human persona such as an online coach, HR, marketeer, buddy, nurse, or any other persona that you need with specific qualities.

Conversational UI design helps you to create an FAQ bot and Virtual Personal Assistants. Conversational UI design is used to create conversational AI applications similar to Amazon Alexa, Apple's Siri, and Google Home.

Let’s explore some interesting conversations used in Conversational UI design:.

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Microcopy

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Call-to-Action messages CTAs